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Customer Service |
Simply fill in the information and click on the submit button at the bottom. Please verify the accuracy of your account number, which can be found on your monthly statement. Also verify the accuracy of your meter reading. You will receive an on-screen confirmation message once our system receives this information.
Meter readings must be submitted sometime between the 15th and the 25th of the month, otherwise the amount on your new bill will be estimated.
Please call the Battle Creek office, (800) 675-2185, during regular office hours (8:00 a.m. through 4:30 p.m.) about billing questions. To allow us to serve you faster, please have your customer number and current meter reading and/or your meter serial number accessible when you call. Customers receive bills by the 15th of each month and payments are due by the 25th. Alternative methods to paying your Elkhorn Rural Public Power District bill include the Budget Payment Program and the Automatic Withdrawal Program.
The Budget Payment Program assists customers with their monthly budget. The previous 12 months of billings are added together and then averaged among 12 equal monthly payments. Eligible participants must be an Elkhorn customer for a year prior to beginning the Budget Payment Program. For more information on this program, please contact the Battle Creek office at (800) 675-2185 or (402) 675-2185.
Another convenient payment option is to utilize the automatic withdrawal feature from your savings or checking account(s). All you have to do is complete the initial paperwork and supply a voided check or deposit slip (for account information) and Elkhorn will take care of the rest. For more information on this quick and easy program, contact our Battle Creek office at (800) 675-2185 or (402) 675-2185.
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Emergency Calls: (800) 675-2185 |
In the event you should experience an outage:
Following this simple checklist before you call Elkhorn's emergency number will assist Elkhorn in determining whether the outage is a line or an individual outage.
Other information that will expedite repair time includes:
Having the correct physical location assures the quickest response time by our crews.
Copyright
©2000 Nebraska Public Power District.
All rights reserved.